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Frequently Asked Questions

What does the new Circles Hub do?

Our Circles Hub (which you are on right now) was built from the ground up to support our growing Circle Community. The Hub makes it easy to start, join and stay in touch with Circles and Chapters in your area, on your campus, within your company (or military branch) and around the world. Once you’ve started or joined a group, you can:

  • Create a group email to stay in touch with your Circle or Chapter
  • Message Circles and Chapters
  • Find and join Circles and Chapters
  • Use our all-in-one meeting Guides
  • Tune in to how-to and expert events
  • Get our new Circle and Chapter logos
  • And more...
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What are Circles and Chapters?

Circles are small groups—typically of 8 to 12 members—that meet regularly to learn and grow together. Chapters are groups of Circles that exchange ideas, network and host events together. There are more than 30,000 Circles in 154 countries and on over 900 college campuses. In a growing number of locations, you’ll also find Chapters.

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What’s the difference between “Local Circles & Chapters” and “Campus Circles & Chapters”?

We’ve divided our Circle community into two main groups—“Local Circles & Chapters” and “Campus Circles & Chapters”—so we can offer members of each an experience that’s tailored for them. Local Circles and Chapters are in cities and companies around the world, in all five branches of the U.S. military and/or meet online. Campus Circles and Chapters are on college campuses around the world.

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I want to find a Circle to join. How do I get started?

Choose Find a Circle and enter your location (i.e., city and state) or campus. If you’re looking for a Circle in your company, branch of the military and/or that meets online, start by entering your location and refine or expand your search from the results page.

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I’ve already registered a Circle on leanin.org. Do I need to create a profile for it again?

The Circles Hub is a brand-new platform with completely updated materials and functionality, so you need to create a new profile for your Circle. Once you do, you’ll be connected to our global community and have access to everything you need to stay in touch with your Circle, connect with Circle and Chapters around the world and more. It only takes a minute to create a new profile, and the sooner you do the more likely you are to secure the name that you want. Once a name is taken, it’s gone forever!

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How does the Circles Hub work with Mightybell?

The Circles Hub was built specifically to support our Circle Community and includes features that make it easy for members to start, join and stay in touch with Circles and Chapters around the world. The Circles Hub and Mightybell are not linked. The groups you’ve created on Mightybell will remain there and continue to be updated with our materials. We encourage you to use the service or services that work best for you: the Circle Hub, Mightybell, Facebook, Google, etc. What’s important to us is that you come together in small groups to learn and grow.

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I run a group of Circles in my area. Can I manage it on the new Circle Hub?

Absolutely. After you create a profile for your Chapter, you can invite the Circles in your area to join, or their moderators can send you requests to join—both ways work. As you add Circles to your Chapter, their members are automatically added to your Chapter email, so it’s easy to send information and announcements to all your members at any time.

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I want to start a Circle at my company. How do I get started?

Choose Start a Circle and fill in a name, description and location for your Circle. Then add your company’s name under the Update Profile link on your profile page. (If you’re a Lean In Partner, we’ll automatically add a special flag indicating this.) Once your profile is complete, your Circle will show up in searches for your company, and you can invite coworkers to join via email. You’ll also find all the information and materials you need to run a successful Circle on My Dashboard.

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I am a Campus Leader. What’s the best way for me to set up Circles?

We recommend one of two approaches, depending on how hands-on you want to be:

  1. Start as many Circles on your campus as you think you’ll need to accommodate interested students. Then start a Chapter and add your Circles to it with the Add My Circle button on your Chapter profile. As you add Circles, you’ll see them listed as members. Once you’re done, share the link to your Chapter profile (i.e., leanincircles.org/chapter/chapter-name) with interested students. From your Chapter profile, they can browse the Circles you’ve started and request to join one that looks like a good fit.
  2. Start a Chapter and share its URL with all of the students interested in starting Circles on your campus. Ask them to start a Circle at leanin.org/circles and use the link you shared with them to find your Chapter. From there, they can request to join your Chapter.

In either case, as you add Circles to your Chapter, their members are automatically added to your Chapter email, so it’s always easy to send information and announcements to all your members. You’ll also find all the information and materials you need to run a successful Chapter on My Dashboard.

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How do Circle emails work?

When you start a new Circle, we create a group email for it. (For example, if you started a Circle named “Mean and Lean,” its email address would be mean-and-lean@leanincircles.org.) Any member of your Circle can use this address to email all the members of your Circle. When you send an email to your Circle, just make sure to send it from the email address linked to your Lean In account. When you reply to a Circle email, your email goes to the sender. When you reply all to a Circle email, your email goes to all the members of your Circle.

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How do Chapter emails work?

When you start a new Chapter, we create a group email for it. (For example, if you started a Chapter named “Women of Wyoming,” its email address would be women-of-wyoming@leanincircles.org.) You and your Chapter’s other leaders can use this address to email all the members of your Chapter. Chapter emails are a great tool because, with one address, you can send an email to the current members of all the Circles in your Chapter at once. When you send an email to your Chapter, just make sure to send it from the email address linked to your Lean In account. When you reply to a Chapter email, your email goes to the sender. When you reply all to a Chapter email, your email goes to all the leaders of your Circle.

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I’m not looking for new members to join my Circle right now. What should I do?

Under the Members: Pending link on your Circle profile, uncheck the Accepting members box. When it’s “off” members won’t be able to request to join your Circle, but your Circle will still appear in search results.

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I don’t want my Circle or Chapter to appear in search results. What should I do?

If you don’t want to appear in search results, switch your Circle or Chapter to Private under the Privacy Settings link on your profile page. If you do this, only the members of your Circle of Chapter can see your profile page.

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If I run a Campus Circle, can I find Local Circles in my area?

Yes. When you’re on Circle Matching (the page where you search for Circles and Chapters on your campus), click the downward arrow next to Campus Circles & Chapters, and you’ll be able to switch to the Local view of the Circle Hub and search for Circles in your area.

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How do I delete my account?

We’re sorry to see you go! Please email circle-support@leanin.org with the email associated with the account you wish to close and we will delete the account for you.

Please note that if you’re a Circle founder or Moderator and want your Circle to remain active, you’ll need to transfer your founder or Moderator status to another member in the Circle before we can delete your account.

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How do I leave a Circle?

From your Circles dashboard, click on the name of the Circle you want to leave. Visit the Circle Profile and scroll to the Circle Members section. Next to your name, you will find a “Leave Circle” link.

If you are the founder of a Circle, you must promote someone else in your Circle to become the Moderator before you can leave the Circle. Once you have made this change, email circle-support@leanin.org and we will remove you from your Circle.

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How can I change or add a Moderator to my Circle?

Only Circle founders and Moderators have permission to manage Circle membership. As Circle Moderator, head to your Circle dashboard. Under the My Members section, click “Manage” to access a list of all Circle members. From there you can change a member’s status from member to Moderator.

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How can I unsubscribe from daily summary and/or Chapter emails?

Head to your Account Profile and click on Manage Emails. From there, you can opt out of daily summary emails and/or Chapter emails. To opt out of promotional emails like our newsletter, you can unsubscribe here.

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How do I add my Circle to the Chapter?

If you are a Circle leader and want to add your Circle to a Chapter, head to the Chapter’s main page. From there, click “Request to Join” to add an existing Circle to the Chapter.

If you are a Chapter leader, you can invite individual Circles to join your Chapter by clicking “Invite to My Chapter” on a Circle’s profile page. You can also invite multiple Circles to your Chapter through the invite tool under “My Circles.”

You also have the option to share your Chapter link directly. You can find your Chapter URL on your Chapter profile.

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If you don’t see an answer to your question here, email us at circle-support@leanin.org. As more members reach out to us with questions, we’ll continue to add FAQs.